Eric Mongrain is a bilingual IT leader with extensive experience in service delivery, automation, and governance. They served as Support Services Manager at CN from 2013 to 2018 and currently hold the position of Manager IAM at Lowe's Canada, alongside a role as Retraité with RONA. With a Bachelor’s degree in Commerce from Concordia University and an Executive Development Course from McGill University, Eric leverages strong analytical skills and knowledge of IT frameworks like ITIL to enhance support processes. Their career also includes leadership roles at EDS and earlier positions at CN.
Location
Montreal, Canada