Michael Branson is an experienced operations and customer experience professional, currently serving as Team Lead for Trust & Safety at Roofstock since July 2025. Prior to this role, Michael worked at Summer from September 2022 to July 2025 as Operations Experience Manager, leading a team to deliver exceptional guest support and maintain high satisfaction scores. Michael's experience includes significant contributions at AvantStay, where guest sentiment improved by 30%, and previous roles at Giuseppis Pizza and Marriott Vacations Worldwide, demonstrating strong leadership and sales skills. Michael graduated from the University of South Carolina-Beaufort in December 2017.
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