Jo Wilson is a dedicated professional with extensive experience in customer service and support roles across various industries. Currently serving as a Support and Onboarding Specialist at Rooof since September 2023, Jo has held key positions including Seasonal Customer Service Agent at Left On Friday and Customer Experience Team Lead at Smash + Tess from March 2021 to April 2023. With a background in operations management at West Elm Market and experience as an Ophthalmic Technician at Victoria Eye, Jo brings strong skills in process improvement, customer relations, and team management. Jo is also a graduate of the Vancouver Academy of Dramatic Arts, having pursued acting from 2011 to 2012.
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