David Arias

David Arias is a seasoned customer success professional with extensive experience in managing significant accounts across various organizations. Currently serving as a Customer Success Manager at Rootly, David oversees customer relationships and strategies. Previously, as a Senior Customer Success Manager at Mattermost, David managed a $4.7 million portfolio and fostered strong client retention. Earlier roles include Customer Success Manager and Inside Sales Representative at ecobee, where David implemented processes that significantly improved customer engagement and satisfaction. David's career also spans roles in compliance and sales within the energy sector and a public contact center. David's educational background includes studies at BrainStation and George Brown College, among others.