Yael Jay Perez

Yael Jay Perez is a seasoned professional with extensive experience in technical account management and customer success within the technology sector. Recent roles include Technical Account Manager at Opal Security and Senior Technical Success Manager at Harness. Prior to these positions, Yael served as a Customer Success Architect and Solutions Engineer at Teleport, where responsibilities included architecting cloud security solutions and providing tailored advisory services with a zero-trust approach. Additional experience includes Cloud Engineer at Mirantis, System Administrator for the City of Austin, and various technical support roles. Yael's military background as an Air Transportation Journeyman in the US Air Force further complements a solid educational foundation with degrees from The University of Texas at Austin and Community College of Rhode Island, among others.