Garima V. is an experienced professional in customer experience and product management, currently serving as the Director of Omnichannel Customer Experience at Roots since January 2024. Previously, Garima held the position of Product Manager for Omnichannel Customer Experience at Holt Renfrew from January 2022 to January 2024, and served as Product Owner and Design Strategist at The Home Depot Canada from February 2016 to December 2021. Garima's expertise includes optimizing product data, managing projects, and enhancing customer engagement through data analytics tools. Early career experiences include roles as Marketing Consultant at AxSource Global, Content Manager at Zomato, and Senior Executive of Marketing at Alchemist Ltd, highlighting strong skills in content management, marketing strategy, and brand visibility. Garima holds an MBA in Retail Management and Marketing and a B.Sc. in Microbial and Food Technology from Panjab University.
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