Taft Tucker

Taft Tucker currently serves as the VP of Customer Success and Support at Rootstock Software, where responsibilities include overseeing global customer success and support teams, focusing on delivering value and enhancing customer experiences. Previously, Taft was the Sr. Director of Client Success at MRI Software, managing a substantial portfolio of enterprise clients while centering on retention and revenue growth. Experience also includes leadership roles at AMTdirect, where Taft held positions ranging from Chief Customer Officer to VP of Professional Services Group, driving client engagement and overseeing successful software implementations. Early career positions included roles at Lowe's Home Improvement, Nortel Networks, Tucker's Jewelers, and Childress Klein Properties. Taft holds a Bachelor's degree in Public Policy Studies from Duke University.