Julio Gonzalez

Julio Gonzalez has a diverse work experience spanning various industries and roles. Julio started their career in 2007 as a Technical Support for Dell Desktops and Laptops at Stream Global Services, where they provided hardware support. In 2008, they transitioned to Technical Support for HP Proliant and x86 Servers at the same company, where they offered hardware support for servers, storage works, racks, and TFTs.

In 2011, Julio joined Convergys as a Technical Support for Microsoft Xbox 360, specializing in assisting customers with technical issues related to the gaming console. Julio also worked as a Customer Solutions representative at PayPal during this time, where they provided support and solutions to customers.

In 2013, Julio joined Microsoft as a 2nd level Technical Support for Surface devices. Later that year, they joined Apple as an AA Senior Advisor, helping customers with technical issues and providing support.

From 2015 to 2018, Julio worked at Agoda, first as a Travel Operations specialist and later as a Fraud Prevention Specialist, focusing on preventing and mitigating fraudulent activities.

In 2018, Julio moved to Videoslots as a Payments and Risk Analyst, analyzing payment processes and assessing risks. Julio then joined bet365 in 2019 as an AML Specialist, specializing in anti-money laundering practices and compliance.

Their most recent role is at Rootz LTD, where they started in 2020 as a Senior Payments and Risk Analyst. In 2021, they transitioned to a Payments Product Specialist role, responsible for optimizing and developing payment products.

Julio Gonzalez obtained an Application Development Technical Degree from the Castelao Centre from 2002 to 2004, specializing in IT. Apart from that, no further education details are available regarding Julio's attendance at Santa Gema.