Michael Vasquez is a Senior Technical Support Specialist at Ropes & Gray LLP, where responsibilities include providing exceptional customer service, resolving technical issues, and tracking customer problems in the ticketing system. Previously, Michael held roles at Precision Medicine Group, Berdon LLP, and served in the US Army as a Local Area Network Technician and Helpdesk Agent. Michael possesses a Master's degree in Computer/Information Technology Administration and Management, as well as a Bachelor's degree in Science in Leadership and an Associate's degree in Science in Professional Studies, all from Trident University International. Additional qualifications include a certification in Security + from Cisco Networking Academy.
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