Melissa M.

Melissa M. is a pragmatic and forward-thinking Store Director with over 10 years of experience leading teams of over 100 direct reports in multimillion-dollar environments. They have successfully driven sales revenue growth and employee engagement, achieving significant results in inventory accuracy and operational excellence. Currently serving as the General Manager of Operations at Ross Stores, Inc., Melissa champions employee development and has consistently exceeded budget goals. Previously, they held various managerial roles across notable brands, including Nordstrom, Express, and Banana Republic, demonstrating a strong focus on guest experience and team-building.