Eric Gardner

Chief Services Officer at Ross Video

As Chief Services Officer, Eric Gardner is responsible for overseeing the Services Organization and delivering worldwide customer success for Ross Video.

Consisting of three divisions, Eric works in concert with the leaders of Service Delivery, Rocket Surgery, and Ross Production Services to ensure the best possible customer experience and the highest quality content. As a former customer and broadcaster with over 20 years of industry experience, he understands the needs and challenges of video production, and he represents the voice and perspective of the customer as a member of the Senior Management team.

Before joining Ross, Eric held a variety of operations and technology leadership roles at NBC Sports, Golf Channel, and ESPN, where he had the opportunity to contribute to delivering some of the most compelling sporting events to viewers all around the world, including the Olympics, Super Bowl, and Golf Majors. As a compassionate people leader, Eric has developed and honed a servant leadership approach that fosters a service-oriented culture focused on teamwork and collaboration. As a technologist with a passion for production, he has a track record for driving innovation and change that yields positive outcomes, improved workflows, and amazing content that engages audiences. Eric started his career in local television and sports production before working as a production automation specialist for Grass Valley.

He studied film and cinema at the University of Illinois, where he received his Bachelor of Arts degree and met his lovely wife. They enjoy family excursions when they are not busy with extracurricular activities and sporting events.

Timeline

  • Chief Services Officer

    Current role

View in org chart