Ted Dy is the Corporate Director of CRS Development at Rotana, focusing on optimizing reservation systems to enhance booking efficiency and guest satisfaction. Previously, they held various roles in hospitality and customer service, including positions at Le Meridien, Shangri-La Hotels and Resorts, and Park Rotana Complex. Ted has a Bachelor of Science in Accounting from the University of San Carlos and studied Rooms Revenue Management at the Ecole hôtelière de Lausanne. Their extensive experience in e-distribution and revenue management has enabled them to develop strategies that drive revenue growth and streamline operations.
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