Ben Smith

Ben Smith is a seasoned professional with extensive experience in technical and account management roles across various industries. Currently serving as a Technical Solution Consultant at Route 101 Ltd., Ben supports the sales cycle by delivering innovative solutions that have resulted in significant operational improvements, including a 90% reduction in Agent Ticket Handling Time. Previous roles include Account Manager at LendingMetrics, where Ben focused on client retention and upselling SaaS services, and Technology Solution Consultant at IP Integration, where the emphasis was on delivering transformation programs through the integration of technology, people, and processes. Earlier experiences also include leading the Industrial Disease Department at Claims Support Services Inc. and contributing as an International Volunteer with Skillshare International UK. Ben's educational background includes studies at King Edward VI and Solent University.