Ben W.

Ben W. is an experienced technology professional with a strong background in IT infrastructure and support. Currently serving as a Zendesk Solutions Consultant at Route 101 Ltd. since January 2016, Ben specializes in the Zendesk product suite. Previously, Ben held roles including Senior Telecommunications Specialist and Senior Information Technology Engineer, where responsibilities included managing internal ticket systems, maintaining cloud infrastructure, and supporting onsite IT systems and customer contact center solutions. Prior experience includes serving as an IT Technician at NOVALIS TRUST, overseeing IT infrastructure implementation, as well as roles in inventory control and food service. Ben holds a Level 3 Diploma in Computer Systems from Stroud College, completed in 2008.