Peter Thompson has extensive experience in technology and customer experience roles, currently serving as the Head of CX Shared Services and Head of Zendesk Engagement at Route 101 Ltd. since November 2019. Previously, Peter held significant positions including Head of Information Technology at Bristol Community Health CIC, Manager Network Engineering at Amazon Web Services, and Associate Director at Macquarie Group. Peter's career also includes leadership roles at Eduserv, Thomson Reuters, Lehman Brothers, and NFU Mutual, showcasing a strong background in network engineering and infrastructure management. Peter's educational background includes studies at Bendicts.
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