Binu Jacob is an Advanced Solutions Architect at Avaya with over 17 years of experience in enterprise communications systems, IT operations, project management, and leadership. Previously, Binu worked as a Team Lead in IT Operations at both Hewlett Packard and Alcatel-Lucent, and served as a Senior Customer Support Engineer at HCL Infosystems Ltd. They hold a Bachelor's degree in Electronics Engineering from Cochin University of Science and Technology and an Executive Post Graduate Diploma in Business Management from Symbiosis Institute of Business Management. Recognized for inspiring leadership and delivering results, Binu excels in strategic planning, coaching, and voice infrastructure engineering.
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