Brian Keane is a Professional Services Leader at Avaya with over 20 years of experience in the Contact Centre and Unified Communications industry. Previously, they held various leadership roles at Avaya, including Managing Principal and Support Manager, where they focused on managing high complexity solutions and improving operational efficiency. Brian earned a Bachelor of Engineering in Electronic Engineering from the University of Galway. They are committed to strategic alignment, team development, and delivering customer value through effective project management.
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