Cedric Dias

Cedric Dias is an accomplished Lead Information Engineer at Avaya, with a career spanning over a decade at the company from February 2010 to the present. Responsibilities include creating content plans, installing and testing products, and delivering documentation for review and end-user access. Cedric has contributed to various newsletters and committees, mentoring new employees and conducting training sessions. Previous roles as a Technical Writer at SmartStream Technologies, Iflex, Commit Technologies Pvt Ltd, and others have built a solid foundation in technical communication. Cedric holds a B.E. in Electronics & Tele-Communication from S. S. Jondhale College of Engineering and has received multiple recognitions for exemplary performance during the career.