Navin Kumar is a Senior Manager in Service Delivery at Avaya, where they currently lead initiatives to enhance service quality. Previously, they served as AVP - Voice and Collaboration at GENPACT from 2017 to 2021. Navin also held the role of Senior Manager in Product Management at Tata Communications from 2014 to 2017 and worked as a Solution Architect/Designer at BT Global Services in 2013. Earlier in their career, they were an Assistant Manager at NIIT Technologies from 2005 to 2008.
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