Samir Sinha is an experienced Service Delivery Manager at Avaya since July 2018, with a robust background in IT management and service delivery. Prior to this role, Samir served as a Senior Technical Account Manager at Eli Research India (P) Ltd. and held various managerial positions in IT at ICCS Ltd., Spanco BPO Services Ltd., Spice BPO Services Limited, Sparsh BPO Services Ltd., and CoreBPO. Samir's expertise includes managing IT infrastructure, service delivery, vendor management, client coordination, and new technology implementations. Samir holds an MBA in Information Technology from Sikkim Manipal University, completed between 2012 and 2015.
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