Senthil Kumar P is a dynamic professional with over 19 years of experience in Technical Support, Service Operations, Program Management, Service Transitions, and IT Operations. Currently serving as a Program Manager at Avaya, Senthil has demonstrated expertise in managing complex projects and leading high-performing teams of up to 35 members. Throughout their career, Senthil has successfully aligned organizational goals with strategic initiatives, focusing on operational excellence and customer service. Previously, they held roles at Tata Communications, including Operation Team Lead and NOC Manager, where they managed a 24/7 NOC environment and mentored technical teams. Senthil earned a Bachelor of Engineering in Electrical and Electronics Engineering from St. Matthias Anglo Indian Higher Secondary School.
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