Srikanth Chikkala

Srikanth Chikkala is currently the Change Manager Lead at Avaya, where they manage Enterprise IT Changes and oversee various project management functions. They previously worked at Information By Design as a Data Analyst and held several roles in change management and IT service management at companies like HSBC, Wipro, and UBS. Srikanth earned a Master's degree in Radio Systems Engineering from The University of Hull. With extensive experience in ITIL processes, they play a key role in continuous service improvement initiatives at Avaya.