Steve Doyle

Steve Doyle is the VP Senior Consultant Systems Engineering at Bank of America, where they direct critical escalation resolution for Avaya and lead technical teams to fulfill the CEO's vision of top-notch product support. With a strong background in customer experience, engagement management, and team leadership, they have cultivated a reputation for excellence in exceeding client expectations. Steve's prior roles include various engineering and management positions at Avaya and a statistician at Farmers Insurance, all contributing to their extensive expertise in telecommunications and technology. They hold an MBA and an MS in Database Architecture/Wide Area Networking, complementing their Bachelor's degree in Business Administration.