Steve Smith

Steve Smith is the Global Head of Customer Engineering with extensive experience in professional services and post-sale roles. They have held multiple positions at Avaya, including Director of Advanced Solutions and Integration Architecture Practice, where they led architecture for consulting and delivering products and solutions. Throughout their career, Steve has specialized in Customer Experience, Digital Transformation, and IoT initiatives, utilizing a variety of development standards and platforms. They obtained a Bachelor of Applied Science from the University of Phoenix and completed post-graduate studies at DePaul University.