Sujay Kumar is a Senior Principal Engineer at Avaya, specializing in Unified Communications (UC) and Contact Center (CC) solutions. With a degree in Telecommunication from S.J.C. Institute of Technology, they have extensive experience in securing and optimizing communication platforms, having previously held roles at Innovatia, JP Morgan Chase, Vodafone, DXC Technology, and Wipro. Sujay's expertise includes cloud migration, SIP architecture, and IT service management, focusing on delivering exceptional customer experiences and ensuring robust security compliance.
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