Wayne Irwin

Wayne Irwin is an experienced operations and support engineer specializing in unified communications and voice solutions. Currently serving as Avaya Operations Manager since March 2021, Wayne has a rich background with previous roles including Avaya Support Engineer and Unified Communications Engineer at notable companies such as Tyto Athene, LLC, and Santander Consumer USA. Wayne's expertise encompasses design, architecture, and maintenance of various Avaya systems and platforms, including voice servers and dial plans, along with significant experience in SQL server installation and MS server clustering. With earlier roles at Black Box Networking Services and General Dynamics Information Technology, Wayne has continuously contributed to the enhancement of communication systems and support, solidifying a robust technical foundation with an Associate of Arts and Sciences degree in Biomedical/Medical Engineering from Muskegon Community College.