Wayne Williams is a Senior Technical Consultant at Avaya, specializing in the Avaya suite of products with over 20 years of experience in both vendor and business partner roles across the UK, EU, and US. They manage project delivery and service improvements while acting as the primary contact for Avaya support, utilizing their technical expertise to support clients globally. Previously, Wayne held positions as a Technical Support Engineer at Sabio and as a Senior Technical Specialist at Conduit Global, among others. They also serve as a Director at WTLC Communications LTD, providing consultancy and technical leadership across various telephony protocols.
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