Heather B. is a versatile professional with extensive experience in customer service, sales support, marketing, and project management. Currently serving as a Pet Care Professional and Home Manager at Rover.com, Heather has achieved a five-star customer satisfaction rating with over 50 clients. Prior roles include a Sales Support Specialist at the Investments & Wealth Institute, where Heather improved cross-departmental productivity by 63%, and significant positions at Domino's, RPM Mortgage, Millennial Tech, SGEi, Media Moon Marketing, Experian's Clarity Services, and Charter Communications. Heather holds a Bachelor of Business Administration in Marketing from Florida International University and an Associate’s degree from Miami Dade Community College.