Lori Richards is an experienced National Account Manager currently employed at Royal Cup, Inc. since January 2023. Prior to this role, Lori served as a Jr. Program Manager at Johnson Controls from April 2021 to January 2023, where responsibilities included full pre-sales and post-sales support, relationship building, and project management. Lori's extensive career at Royal Cup Coffee spanned from January 2001 to April 2021, featuring a focus on high-level national accounts, analysis, reporting, pricing analysis, and business development. Lori's education includes a Bachelor’s Degree in Public Relations, Advertising, and Applied Communication with an English minor from Arkansas State University, completed in 1991.