Robert Fratesi

Robert Fratesi serves as a Program Manager at RPC, Inc. since March 2023, previously holding the position of VP of Operations from July 2022 to December 2023. With extensive experience in customer support, release management, and product development, Robert has focused on enhancing customer experience and retention through the establishment of effective teams and processes. Notable achievements include leading the release management for over 80 products during a significant shift to cloud SaaS solutions and improving operational stability for SMB cloud products at Infor, where Robert was Vice President of Development. Prior roles at Infor include Senior Director of Development and Director of Development and Support, contributing to the launch of industry cloud strategies and managing multiple support and development teams. Robert holds a Bachelor of Science in Information Management from the Georgia Institute of Technology.