Allen Soles

Allen Soles currently serves as the Operations Manager at Rapid Response Monitoring, a position held since April 2023. With extensive experience in consulting through Allen Soles Consulting, LLC since April 1999, Allen specializes in customer contact, shared services, and business process engineering for various industries. Previous roles include Vice President of Customer Contact & Workforce Management at Fidelity National Home Warranty and Vice President Client Services at JetPay Corporation. Allen held leadership positions at AvalonBay Communities as Vice President of Customer Support Operations and at JPMorgan Chase as Assistant Vice President. Early career experience includes roles at Vanguard and VTR Capital, Inc. Allen holds a BS in Business Administration from the University of Pittsburgh and certificates in Business Analytics from The Wharton School and Leading People and Teams from UNC Kenan-Flagler Business School.