Tony Navarro

Tony Navarro has a strong background in operations and management in the security industry. Tony started their career with Guardian International, Inc. in 1998, where they served as the Manager of Monitoring and Operations. In this role, they oversaw a team of 80+ Monitoring Agents, Customer Service Agents, Team Leads, and Supervisors. Tony was responsible for monitoring performance metrics and directing employee activities.

In 2007, Tony joined Protection 1 / CMS as the Manager of Customer Operations and Facilities. Here, they managed a team of 180+ Customer Service Agents, Monitoring Agents, and Supervisors across four departments. Tony made operational, employee, and facility-related decisions and implemented call center strategies to serve 1 million subscribers in the US and Canada.

Most recently, in 2015, Tony became part of Rapid Response Monitoring. Tony initially served as the Director of Operations before moving up to the position of Vice President of Operations in February 2018. Tony's role at Rapid Response involved overseeing operational activities and ensuring smooth functioning of the company.

Overall, Tony Navarro has a lengthy and impressive work history in operations and management roles within the security industry.

Tony Navarro has a Bachelor's degree in Business Administration and Management, General from the University of Phoenix, Orange County California. Additionally, they have an Associate's degree in Business Administration and Management, General from Broward College. No specific start or end years were provided for either of their educational experiences.