Osama Abuzaid is a skilled Test Analyst currently employed at RS2 since March 2023, responsible for designing, building, and maintaining test cases and scripts while collaborating with stakeholders for reviews and updates. Prior to this role, Osama served as an Information Technology Support Assistant at IGI and worked as an Operation Engineer at Etisalat UAE, where responsibilities included system health checks, vendor communication, troubleshooting, and technical support for various clients such as Dell and Cisco. Earlier experience includes a Data Entry Operator position at Arab Bank and a Customer Service Agent role at Aramex. Osama holds a Bachelor's degree in Information Technology from Applied Science University, completed in January 2018.
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