Simon Agius has extensive experience in technical support and customer relationship management, currently serving as Senior Manager of the Support Team at RS2 Software plc since August 2014, having progressed through various roles including Manager, Team Leader, Senior Business System Analyst, and Business Systems Analyst. Prior experience includes serving as Account Manager at Parallels, where Simon fostered strong customer relationships and ensured successful solution delivery, and as a Technical Support Analyst at Intelligent Payments Group Ltd, focusing on issue resolution and project release management. Earlier roles include Senior Customer Service and Sales Executive at HSBC, where Simon delivered top-notch customer service, mentored team members, and supported internet banking inquiries. Simon Agius holds a National Higher Diploma in IT from Saint Martin’s Institute of I.T.
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