Elizabeth Large has over 25 years of extensive experience in the insurance and customer service sectors, currently serving as the Head of Change Readiness and Governance at Royal & Sun Alliance since March 1998. In this role, Elizabeth leads a team of 9 coaches and oversees 140 staff across various operational functions, ensuring alignment with business strategies. Prior to this position, Elizabeth held roles as a Team Leader and Customer Manager at Royal & Sun Alliance, as well as a Branch Manager at Swinton Insurance, where responsibilities included team development, performance management, and budget oversight. Elizabeth's career reflects a strong commitment to delivering customer results and enhancing operational efficiency.
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