Marc Gooch is a Knowledge Management Leader at Intact Insurance, where they have honed expertise in knowledge management, content management, and information architecture since 1993. Previously, Marc served as an Intranet Consultant at RSA from 2004 to 2008, focusing on web usability and content policies. Marc has led projects that involve substantial improvements in web-based information readability and usability, and they have presented at industry conferences on knowledge and intranet management. With extensive experience in SharePoint and Lotus Notes, Marc is dedicated to enhancing the accessibility and effectiveness of information for user-centric outcomes.
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