Mark Francis

Mark Francis is an experienced professional in the financial services sector, currently serving as a Claims Account Manager at RSA since July 2013. In this role, Mark collaborates with Claims teams, underwriters, customers, and brokers to provide tailored solutions and ensure delivery on promises. Mark has previously held positions such as Claims Change Support Analyst and Claims Handler at RSA, and Associate Partner at St. James's Place Wealth Management, where a holistic approach to client advisory was emphasized. Additional experience includes serving as a Client Manager at Bank of Scotland Investment Service, specializing in retirement and inheritance tax advice for high net worth clients, and as a Business Adviser at Lloyds TSB Bank plc. Mark holds a BA (Hons) in Financial Services from Nottingham Trent University.