Michael Cummings has extensive experience in claims management and business development, currently serving as a Claims Change Business Partner at RSA since February 2013, where responsibilities include leading the Commercial and Complex Claims Change function and delivering multiple change projects. Prior roles include Change Consultant/Scrum Master at RSA and Business Development Manager positions at Serco and Philips Group, focusing on public sector fines, enforcement services, and revenue recovery. Michael's career also includes a significant tenure at Calderdale MBC as Housing and Council Tax Benefit Manager and earlier consultancy work in local government recruitment and legislation training. Educational background includes studies at Brighouse Sixth Form College.
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