Michelle Jolly is an experienced professional in technology delivery and program management, currently holding the position of Technology Delivery Director at RSA since June 2018, and previously serving as Programme Manager. Prior experience includes a role as Senior Manager at Capgemini from January 2018 to April 2022, and as a Business Analyst at Zurich Insurance Company Ltd. from January 2013 to April 2022. Michelle's career began as a Subject Matter Expert at LV= from May 2011 to February 2013, where responsibilities included participating in the Motor Claimcenter Implementation and ensuring business requirements were met during development sprints. Prior roles also include serving as Senior AD Claims Adjuster at Highway Insurance from 2006 to 2011, focusing on claims quality auditing and handling various types of commercial and specialist claims.
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