Michelle Liddle is an accomplished professional with extensive experience in recruitment and training. Currently serving as a BPO QA Business Partner and People Development Manager at RSA since November 1995, Michelle has been recognized as an award-winning leader focused on developing employees from recruitment through training to ensure success and alignment with company values. As a former Team Leader, Michelle demonstrated strong motivational leadership by guiding a team of 15 agents to meet financial targets while providing exceptional customer service. Prior to RSA, Michelle worked as an Insurance Clerk at Hays Insurance from February 1987 to November 1995 and completed education at Castle View Comprehensive School from 1982 to 1987.
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