Stuart West is an experienced Business Analyst with a solid background in various sectors, including insurance and public services. Currently employed at RSA since May 2019, Stuart focuses on gathering requirements for Personal Lines and Commercial lines programmes across areas such as PAS, finance, digital, and reporting. Prior experience at HM Revenue & Customs from November 2015 to May 2019 involved working within the SAP Customer Competency Centre, where Stuart was responsible for gathering requirements for substantial changes across the SAP landscape. Additionally, from September 2011 to November 2015, Stuart played a key role in the largest change programme at Southern Water, serving as a Business Analyst - Process Modeller and leading process development and improvement initiatives. Educational qualifications include certifications from BCS, The Chartered Institute for IT, and the Institute of Credit Management.
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