Jay Proctor

Jay Proctor is a seasoned technical support professional with extensive experience at RS Components since 2003, currently serving as Technical Support Team Leader. In this role, Proctor focuses on customer needs, offering alternative components, addressing product issues, and maintaining technical documentation to enhance customer experience. Prior to this, Proctor worked at Smartscan Inc. from 1995 to 2003, progressing from an apprentice to various engineering roles, acquiring skills in PCB building, R&D, and troubleshooting. Proctor holds a Bachelor of Science degree in Computing and multiple qualifications in electrical installation and microelectronics from Tresham Institute.