Paul Johnson

Paul Johnson is a Helpdesk Specialist who has worked in various companies such as RSN Technologies, Kratos Defense Systems, Cognizant / Healthnet, AIG, PennyMac Corp., Guitar Center Corporate HQ, NXTV, Inc., and eMerchantClub, LLC. Paul has experience in investigating, researching, troubleshooting, and resolving IT and technical issues, managing user accounts, providing support following ITIL procedures, and performing desktop and laptop deployments and imaging. In addition to managing inventory, handling shipping, and providing remote software installations, Paul has also worked in roles such as Sr Helpdesk and Sr. Systems Engineer, showcasing a diverse range of skills in IT support.