Wendy Vien, CRCR, is a seasoned Revenue Cycle Leader serving as the Director of Automation and Process Improvement at Optum from 2022 to 2025. With extensive experience in managing revenue cycle functions in hospital and physician settings, Wendy has successfully led teams, overseen billing and coding operations, and implemented strategic solutions to enhance productivity. Prior roles include Director of Clinic Operations at Nix Health Care System and Revenue Cycle Manager at Diligent Billing and Management, where significant improvements in cash flow and operational efficiency were achieved. Wendy holds a proven track record in technology integration and process standardization across various healthcare environments.
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