Thomas Antal

Thomas Antal is an experienced professional with a focus on analytics and quality management in the technical support field. Currently serving as the Analytics and Quality Manager at RT² since November 2016, Thomas is responsible for generating internal reports on team productivity. Previous roles include Support Supervisor and Support Representative at RT², providing technical support for RealTime POS software. Thomas's earlier experience spans various positions at Stefanini, including Call Management Coordinator and Senior Helpdesk Technician, as well as self-employment in computer installation and repair. Additional experience includes network administration and roles in warehouse operations, showcasing a diverse skill set in technical support, data analysis, and team management. Thomas completed education at New Horizons Computer Learning Center from 2008 to 2010.