Melissa Kwan is an experienced programme change and communication manager currently seconded to RTL Group, where responsibilities include managing the TRANS4M Programme focused on implementing new finance processes using SAP S/4HANA across 20+ countries. Previously, Melissa served as a senior business analyst at Fremantle, overseeing a team and supporting digital transformation initiatives, and at the BBC, contributing to the organization's substantial broadcasting operations. Earlier roles include managing director at Madison Blue Ltd, a lead business analyst for British American Tobacco, and various positions related to SAP implementation and business processes across notable companies such as Reckitt Benckiser and ICAP. Melissa holds a Bachelor of Commerce in Economics and Finance from Western Sydney University.
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