Jeffrey Randell is an experienced Business Analyst with a strong focus on business systems transformation and process optimization. Currently serving as the Manager of Business Systems Transformation at Raytheon Technologies, they lead efforts in system development and process improvements while fostering communication between stakeholders and development teams. Previously, Jeffrey held roles in various companies, including PPD and John Hancock, where they contributed to enhancements in technology and workflow efficiency. They possess extensive experience in requirement gathering, quality assurance testing, and implementing data-driven solutions across multiple sectors. Jeffrey has been actively developing their skills at North Shore Community College since 2003.
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