Mark Hickman is a seasoned IT professional with extensive experience in configuration and network support. Currently serving as an SCCM Desktop Engineer at Raytheon Technologies since August 2022, Mark previously held the role of Configuration Engineer at Akron Children's Hospital from May 2011 to August 2022. Earlier in the career, Mark worked as a Server and Network Support specialist at Prime ProData for a brief period in 2010 and as a Network Support Engineer at CompuCom and GE from June 2004 to May 2010 and June 2001 to May 2010, respectively. This diverse background highlights a strong foundation in technical support and systems management.
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