Sai Kiran is a Senior ServiceNow Developer at Raytheon Technologies, bringing over 6 years of experience in the ServiceNow platform. Having previously worked as a Software Developer at Concentrix and a ServiceNow Analyst at Otis Elevator Co., Sai developed a strong proficiency in various ITSM applications and ITIL processes, including Change Management and Incident Management. Sai holds a Bachelor’s degree in Computer Science from Jawaharlal Nehru Technological University, which laid the foundation for a successful career in technical implementation and customization of ServiceNow modules.
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