Tim Tsao is an accomplished PLM System Administrator at Raytheon Technologies, with expertise in analyzing and resolving complex software issues, overseeing software installations and upgrades, and troubleshooting system problems. Previously, Tim held positions as a Senior Software Architect at Processia Solutions, a PLM Specialist at BlackBerry, and a Matrix One Subject Expert at Celestica, demonstrating a strong background in PLM systems and software upgrades. Early career experience includes serving as a Sr. Consultant and Technical Lead at Satyam Solutions Pvt. Ltd. and Program Analyst III at Alcatel-Lucent Enterprise, where Tim developed and maintained various Matrix One/Enovia systems. Tim holds a Master's degree in Computer Science from Lamar University.
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